Refund Policy

1. General
These refund policies govern the conditions under which customers may receive a refund for purchased products

or services. By making a purchase, you agree to these policies.

2. Eligibility for Refund
A refund may be granted under the following conditions:

The product arrived defective or damaged.
The delivered goods do not match the order.
The service was not provided as agreed.
The purchased artwork is later determined to be a counterfeit.

3. Time Limits
Refund requests must be submitted within 14 days of receiving the product or completion of the service. After this period, a refund cannot be guaranteed.

4. Return Process
To request a refund, please follow these steps:

Contact our customer service at [insert email address].
Provide your order number and the reason for the refund request.
If applicable, return the product in its original packaging.

5. Condition of Returned Items
Refunds will only be granted if the product is returned in an unused and resalable condition, unless it is defective.

6. Refund Method
Refunds will be issued using the original payment method unless otherwise agreed. Processing typically takes 5–10

business days after receipt of the returned item.

7. Exclusions
The following are excluded from refunds:

Personalized or custom-made products
Digital products after download or use
Services that have already been fully performed

8. Shipping Costs
Shipping costs will only be refunded if the return is due to an error on our part (e.g., incorrect or damaged delivery).

9. Policy Changes
We reserve the right to modify these refund policies at any time. Changes take effect upon publication.

10. Contact

For questions regarding these refund policies, please contact:
[ Email Address: contact@aetherconstructor.com ]

[ Company Name: Aether Constructor Gallery ]
[ Address: Bockenheimer Landstraße 3, 60325 Frankfurt am Main, Germany ]